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Help and support

How do I set up my e-mail?

The information in this article applies to Outlook 2013/2016. Here's how to set up your e-mail in Outlook. Click File > Account settings > Account settings. Select the 'E-mail' tab and click New. Select 'Manual setup or additional server types' and click Next....

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Interpreting AWstats

Unique visitors A unique visitor is a person or computer (host) that has made at least 1 hit on 1 page of your web site during the current period shown by the report. If this user makes several visits during this period, it is counted only once. Visitors are tracked...

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Popular ISP outgoing mail servers

Below is a list of popular ISP outgoing mail servers. If your ISP is not listed, e-mail support@delitech.co.za. Click here for a guide on setting up your e-mail. Telkom ADSL smtp.dsl.telkomsa.net Telkom Mobile smtp.saix.net M-web smtp.mweb.co.za Vodacom...

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Log in to your cPanel

To log in to your cPanel, follow these steps: Browse to your website adding a trailing /cpanel/ to the URL (e.g. www.yoursite.co.za/cpanel/) Enter your username and password Click the Log in button

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Set up an auto-responder

To set up an autoresponder, follow these steps: Browse to your webmail page (e.g. http://delitech.co.za/webmail/) Enter your e-mail address and password to log in Click the Log in button Click the drop down arrow next to your e-mail address (top right) and click...

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Change your email password

To change your e-mail password, follow these steps: Browse to your webmail page (e.g. http://delitech.co.za/webmail/) Enter your e-mail address and current password Click the Log in button Click the drop down arrow next to your e-mail address (top right) and click...

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Log in to your Joomla site as an administrator

To log in to your Joomla site as an administrator, follow these steps: Browse to your website adding a trailing /administrator/ to the URL (e.g. www.yoursite.co.za/administrator/) Enter your username and password Click the Log in...

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Free software

Looking for free software? 7-Zip Acronis Drive Monitor Adobe Reader AIMP Audacity Avast Free AVG Free Bullzip Free PDF Printer CCleaner CD Burner XP Chrome Comodo Backup Firefox Fotosizer LastPass LibreOffice Malwarebytes Anti-Malware MoBackup Notepad++ Paint.NET...

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How to clear Skype call logs

If you find the Skype history a bit too lenghty, here's how to clear the logs. Click Tools > Options Click IM & SMS Under "IM settings", click "Clear history" > Delete

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Combine 2 or more text columns into one in Excel

The information in this article applies to Excel 2013/2016. Excel users occasionally need to combine two or more text columns into one. Here's how to do it. Click the cell where the combined value must go (e.g. C1) Type = and click the cell containing the first value...

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Clear all print jobs from the queue

If a print job gets stuck, follow these steps to clear the queue: Right click the Start button (Windows 8, 8.1, 10) Click Command Prompt (Admin) Enter the following commands: net stop spooler del %systemroot%\System32\spool\printers\* /Q /F /S net start spooler...

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Fix huge Chrome icon on Windows 10

There appears to be a bug with the Chrome icon in Windows 10. Here's how to fix the huge Chrome icon that appears from time to time. Update (Nov 2016): This appears to be a temporary solution only. Chrome updates seem to have the bug reappear. Right click the Chrome...

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Completely disable quick access

Many users don't like how Quick Access behaves in Windows 10. Here's how to completely disable it. Disclaimer: This procedure requires editing the registry. Recommended for expert users only. Proceed at own risk. First, set Windows Explorer to open on This PC. Press...

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Folder permissions

Folder permissions can be set with your FTP client or the File Manager under cPanel. public_html - 0750 Sub folders inside public_html - 0755 Files inside public_html - 0755 or 0644

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On-screen keyboard keeps on popping up in Windows 10

The on-screen keyboard seems to be misbehaving on a growing number of Windows 10 desktop PCs. It appears to be due to a inconsistency between its "new" and traditional Control Panel settings. The on-screen keyboard is switched off in Windows 10's "new" settings, but...

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